OK Silicone Gift Co., Ltd.
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+86-769-33212313 allen@oksiliconegift.com +86 18318359688 sale037a
About Us > FAQ

Q1. What is your MOQ ? 
Usually our MOQ is 500 pcs. But we accept lower quantity for your trial order.

Q2. Can I get sample ? 
Sure. We usually provide existing sample for free. But a little sample charge for custom designs. Sample charge is refundable when order is up to certain quantity.

Q3.How long is the sample LEAD TIME? 
For existing samples, it takes 1-2 days. They are free. If you want your own designs, it takes 3-7 days, subject to your designs whether they need new printing screen, etc.

Q4. How long is the production lead time? 
It takes 15-20 days for MOQ.

Q5. How much is the freight charge? 
To save cost for you and in order that you can get goods earlier, we suggest to deliver by express for small quantity.For large quantity, we suggest to deliver by sea

Q6. What format of the file do you need if I want my own design? 
We have our own professional designers. So you can provide JPG, AI, CDR or PDF, etc. We will draw artwork for mold or printing screen for you.

Q7. About Silicone Products by express: 
DHL, TNT, FEDEX, UPS.

Q8.Silicone Products Packing: 
1 pcs/bag, standard export carton customer special packing requiring is welcome.

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Address: Hongji Building, No.15, West Dezheng Road, Xin'an District, Chang'an Town, Guangdong, China. Tel: +86-769-33212313 E-mail: allen@oksiliconegift.com
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